Meet Ernest - Compliance Manager

Ernest has over thirty accomplished years of experience in various financial institutions, with an emphasis in oversight, risk, and compliance.  As a servant leadership-style manager and detailed analyst, Ernest brings his expertise in policies and procedures, financial and risk management, and managerial communication.  Ernest is a proven professional with outstanding leadership, organizational and analytical skills.

AMERIHOME MORTGAGE WESTLAKE VILLAGE, CA 2016 - Current

Compliance Manager

Hands-on manager of five Senior Compliance Officers. Responsible for quality control reviews of Servicing QC vendor, sub-servicers, and internal Servicing Operations for compliance with federal, state, and investor regulations. Process architect for the onboarding of new QC vendor. Fulfillment of internal/external audit requests. Preparation/presentation of department metrics for executive management review. Review and audit consumer complaints received by sub-servicers.  Evaluate recorded customer service and collection calls for adherence to servicer’s call conduct and monitoring requirements.  Compile and categorize audit results for root cause analysis.  Trend Analysis of audit resolutions to identify discrepancies and opportunities for process improvements.

BANC OF CALIFORNIA, N.A.                                      IRVINE, CA                                         2015 - 2016

Fraud Risk Analyst

Responsible for the investigation of Suspicious Incident Reports (SIR) for all mortgage and banking business units within Banc of California, N.A. (the Bank).  Mandated reporting to legal and regulatory agencies based on investigation outcome.  Management of all Bank Internal Audit, Compliance, Operational Risk, Regulatory findings through the self-implemented Issues Management report.  Created the Fraud Risk loan participant exclusionary list and integrated within First American’s FraudGuard platform.  Trend analysis on Inco-Check Quality Assurance reports.  Created the Vendor Risk Management Tracker for vendor approvals.  Aggregated the Bank’s Corporate Governance into the Corporate Governance Hierarchy.  Management Dashboard reporting for Fraud Risk and Operational Risk Management.

OCWEN FINANCIAL CORPORATION                                 BURBANK, CA                                         2004 - 2015

Loan Accounting Supervisor

Responsible for federal modification program training, process development/implementation, and system enhancements for Loan Operations.  Monitor servicer custodial accounts to ensure compliance with Ocwen Master Servicing Guidelines.  Perform loan-level investigations to confirm servicing is adhering to loan documents.  Trend analysis of management variance reports to identify and resolve reoccurring issues.  Actively managed a team of 8 accountants.  Oversaw escalation of approximately 161 portfolios, at $143 billion on a monthly basis.  Creation of management ad hoc reports upon request.  Audit request fulfillment for internal/external regulatory agencies.

WASHINGTON MUTUAL BANK                                       CHATSWORTH, CA                                    1999 - 2004

Senior Accountant                              

Managed six accountants for Home Loans & Insurance Services Finance Accounting.  GL Integration Mapping of Fleet Mortgage.  Oversight of GL Merger Consolidation for Bank United.  Analyzed various acquired/outdated processes in order to improve productivity.  Conducted on-going meetings with department managers to develop/implement new processes.  Escalation of Corporate Policies.  Coordinated workload distribution throughout the business unit.  Audit request fulfillment.  Website development/modification for HL&IS Finance Accounting.  Provided summary reports to management of business unit’s exceeding responsibilities.  Oversaw escalation of approximately 1,000 accounts, at $115 billion.  Ensure timely completion of month end reconciliations.  Training of new staff/contract assistance.  Month end reconciliation approval.  Transaction authorization/approval.

 HOME SAVINGS OF AMERICA                                   IRWINDALE, CA                                        1993 - 1999

Loan Servicing Specialist                              

Month End reconciliation of GLs.  Oversaw the development of Foreclosure Solutions software. Complete maintenance of the Surplus Savings Account.  Processing of foreclosure funds received.  Preparation of all AP Vouchers.  Advancement of aging foreclosure expenses.  Training and assisting new accounting clerks.  Preparation of all Billing Statements.  Track aging receivables.  Preparation of management’s daily invoicing report.  Disbursement of loan documents.  Preparation of journal entries.

Let’s Talk

Let’s get together and discuss some of your concerns throughout the city, along with further questions about the campaign. Please fill in your information on the Endorsements page or email ernest@ernest4district4.com directly to schedule some time. Thank you.